Does SEO Matter Anymore?

The push is on to put SEO to the bottom of the pile and for good reason. The web has become a sea of discoverability, no longer dictated by outdated SEO placement tactics and replaced with what can only be described as a true content push.

Your users or customers are less and less fooled by the SEO tactics of the past and are now drawn into content that has personal value. Strong content pushed to social circles by friends, followers and business peers is now drawing as much, if not more, audience than any well placed search term.

Large scale online properties, such as The Atlantic, are now pushing traffic through social channels much more effectively than through SEO based placement.

[info]“Sixteen months ago we received the same number of monthly referrals from search as social. Now 40% of traffic comes from social media,”
Scott Havens, Senior Vice President of finance and digital operations at The Atlantic Media Company.
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The creation and dissemination of content may be what binds your marketing message together, however, that content now needs to be offered with in the right context. Pushing that content within the right context requires deep, cohesive strategy that goes well beyond key words and a strong headline. Contextual content that your readers are compelled to share to their respective networks is the key to a successful strategy.

There is a deep shift occurring in how people find what they are looking for online. This shift is not solely based on algorithms and programming but also takes into account – location, browsing habits, relevancy and social connections. Users are now provided with web search, particularly Google, that is predictive in nature.

With the advent of Google Now users are beginning to see the shift in how they will search for online content. By combining predictive search technology with real time visualization we can see Google’s continual shift from a simply a search engine to a predictive, personal assistant that will understand what you are searching for within context. Google Now achieves this by accessing your email, calendar, contacts, text messages, location, shopping habits, payment history, music choices, books read and movies you have watched. For some this may seem to be a deep breach of privacy and those privacy parameters are yet to be fully established. For others, like myself, this appears to be the natural progression of technology to become the personal assistant we have only seen in science fiction until now.

The key motivator for this shift in contextual search results is, without a doubt, the deep market penetration of mobile devices. Predictive in its results, this type of search technology is pushing information to you based on what information the device already knows about your likes, habits and social connections.

So how will effective marketing campaigns have to reshape themselves within a world driven by predictive, location aware search results?

Effective marketing campaigns will now have to adopt an active listening approach to fully incorporate customers in the feedback loop. The consumer voice has never been so strong and those businesses that pay attention to active consumer voices will see the rewards. Your companies reputation online has never been as important as is it now. Products and services spoken of favorably online will, without a doubt, see themselves pushed to the top of predictive search results.

In addition to active listening, inbound marketing becomes an important factor in an effective marketing strategy. Focusing on being found by your customers by providing high value content that is relevant to their wants and draws them into contacting you is now the strongest tool in attracting potential clients. As your content takes shape and becomes distributed across networks your offering obtains authenticity. For many marketers this is a drastic shift from the traditional outbound model, however, brands that do not shift a portion of their marketing budget to an inbound marketing model will have more and more difficulty conveying their message.

So does this mean that SEO is still a relevant means to garner traffic for your online properties? Probably yes. However, predictive search technology does create some division in how content will be optimized depending on the platform you are focusing your efforts on. With mobile access now exceeding desktop access for many online services, a deeper focus will be weighed on relevance and reputation in regards to predictive search results.

It’s all about location, location, location.

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Great Content Is A Godsend

A client recently offered those words at the close of a conference call. And right then it dawned on me: Our clients tend to be experts in their particular field – not experienced multi-media communicators like we are. That’s in our DNA and we sometimes take it for granted. It’s our secret weapon.

Content Marketing is an oft-overused term originally conjured up to describe paid print editorial. In a platform agnostic marketing environment of 2012, truly great content must be deployed across multiple platforms, where consumers want, and how they want.

Any organization can leverage its expertise to create compelling media content – especially if it enjoys a thought-leadership position in the marketplace. An experienced and quality content creator can help these brands literally evolve into media properties that can engage followers with a myriad of specific interests and motivations.

North America’s largest trade association and the leading producer of housing market data had several goals. It sought a way to deliver information on buying, selling, and owning a home as well as other housing market information directly to consumers.

NAR previously relied almost exclusively on the national media to interpret their releases and present the information through their varying lenses. The Association also wanted to create and disseminate credible and timely messages that represented the immense collective expertise and professional acumen of their 1.1 million REALTOR® membership.

With the help of media marketing experts, Real Estate Today was born and within 24 months the weekly 2-hour audio program, hosted by award-winning talent Gil Gross, and its associated web-deployed and social media-driven content became America’s #1 real estate program.

Real Estate Today is now available on on-air, on satellite, on-line, via mobile, and is consumed by over 1 million consumers every month. www.RETradio.com

Example: The National Association of REALTORS® – Real Estate Today

The winning formula for producing great content starts with a comprehensive brand strategy and is fulfilled with highly produced and informative, engaging content that can activate the target audience in a natural and powerful way.

No tactic can rival the successful deployment of superior multi-platform content marketing delivered by a credible organization by proven and professional content creators. It truly is a godsend.

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What Happened To Kashi Could Happen To Your Brand

…if it stands for something you can’t stand behind.

The image appearing on social feeds across the globe is one that is still hard to erase.

The shock is still palpable to masses of Kashi cereal lovers, including myself, who woke up over the past few months to the fact that the all “natural” breakfast food they loved and trusted was found by the USDA to contain genetically modified soy, and that certain grains contained pesticides that are known carcinogens and hormone disruptors.

Undoubtedly consumers everywhere need to wake up to how our food is grown and processed and to take responsibility for what we put on our family’s tables. That’s a matter for another article.

But, from a marketing perspective, why was there such a massive consumer backlash on social media?

Kelloggs – the corporate parent of Kashi – maintained it did nothing wrong. Finally, on Facebook, they blamed food supply and then the USDA for not regulating the term “natural.”

Kashi clearly missed the point. They did not understand and value the true connection they had enjoyed with consumers all this time.

Consumers felt betrayed because they believed Kashi shared their values. The products were being marketed as “natural” at a premium price point ($5-$8.00) through reputable health food and organic retailers. Health professionals touted the benefits of switching to Kashi cereals to their patients. Friends told their friends, and so on. Kashi was a company you could trust to help you live a healthier life.

Instead of understanding the power of this connection with their followers, Kashi remained silent for days. When they did speak, Kashi went on the defensive and denied wrongdoing instead of taking responsibility in a head-on approach crisis as a “partner in nutrition.”

Kashi missed a priceless opportunity to share the values – even in a time of crisis- with the one group of people with whom they had an opportunity to build consensus; people who are relatively aware of and are concerned about the presence of unhealthy ingredients in the food chain; people who were already putting money where their mouths are.

What can be learned: It is so important to take stock in what makes your brand tick. Are you fortunate enough to share certain beliefs with those who use your product? Do you fully appreciate how your consumers view your brand? Does your brand live up to its actual or perceived brand promise? Have you reviewed every aspect of your operation to ensure all the elements are in alignment and you can stand behind what you stand for? And are you prepared with a proper social media crisis plan when the unthinkable happens?

If you answered “no” to any of the afore mentioned questions, you had better get ready or risk getting “Kashi-ed!”

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