What is Organic SEO?

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Last year, our Director of Interactive, James Wallace, garnered lot of attention for his blog post entitled Does SEO Really Matter Anymore? Over the past year, the answer to this question has proven time and again to be: “Yes…but not as we know it!”

Search engine optimization has changed. In short, this is because Google has eschewed the antics and tricks engineered by SEO companies to thwart search engines and has instead altered its algorithms to reward the virtues of bona fide content and expertise. It’s not magic. It doesn’t involve smoke and mirrors. But it is strategic and highly measurable. It’s Organic SEO – a potent way to showcase the expertise of your business and facilitate discovery for your brand like never before.

Given that 81% of consumers start with a web search when they begin to look for content, it’s critical for your business to be found when and where consumers expect you to be found.

Here’s how to get started with Organic SEO:

  1. Facilitate Discovery – Work with inbound marketing experts to develop a plan to ensure discovery at the moment of interest. Conduct competitive research and develop a keyword strategy for organic search (which is very different from paid search)

  2. Optimize Your Content – Once you have identified which keyword phrases you should be targeting it becomes much easier to develop SEO-written website content, blog posts, and other textual content that attracts and engages your specific audience and meets their needs. Chances are you already have a wealth of content (text, audio, and video) that can be optimized organically.

  3. Generate and Nurture Leads – Marketing agency software such as MomentumOptify can give you real-time intelligence on visitors and their browsing activity, facilitate data-capture with landing pages, and allow sales nurturing campaigns that drive conversion. This is especially helpful if your company is involved in B2B activities or depends on creating direct sales relationships.

  4. Measure and Repeat – It is critical to understand, identify, and track a core set of metrics to guide your online strategy. The quality of the data that you collect is as important as its volume. To determine whether inbound marketing efforts are ultimately successful you need to measure all traffic, not just visits. Above all, you must analyze the data. Content may be king, but if you don’t understand what content and campaigns are driving traffic, the true potential of those efforts will never be realized. Your marketing team can help you interpret data and make sound business decisions based on it.

At the end of the day, Organic SEO presents a stellar opportunity for business owners and managers to set their offerings apart from their competitors by presenting high quality, educational, and helpful content to their customers. Additionally, by utilizing inbound marketing software and implementing well-conceived content strategies, you will facilitate discovery of your products and services at a much higher rate than using previous tactics.

It’s not unusual for our clients to experience an exponential increase in search placement vis-à-vis competitors. That translates into an increased number of phone calls, in-person and website visits, pre-qualified sales inquiries… and inevitably more revenue to the bottom line.

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How Analyzing Big Data Can Lead To A Big Payoff For B2B Companies

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Sharability. Reshare. Retweet. Likes. Inbound links. Page views. Social CRM. All of these digital metrics, and many more, when combined, can be described as “Big Data.”  Big Data is more than the latest tech meme. When mined and measured by marketing specialists and then translated into meaningful information that can be used to move a business forward, Big Data can be a goldmine.

But first we have to knock big data down from its scary overlord perch in order to avoid analytics overload. Then we can view Big Data as a delicate gemstone, a collaborative tool to give business access to the most accurate information about its customers and to develop a targeted, data-driven, marketing strategy.

So let’s break down Big Data shall we.

An Engaged Community Can Drive Re/Branding

The best way for your brand to avoid stagnation is to ask yourself these questions:

  • Does my brand generate organic buzz?
  • Where can I reach my customers?
  • What compelling messages are we delivering to our buyers?
  • Are we giving them reasons to come back?

Finding out what brand characteristics resonate with consumers can diagnose your brand health and prescribe ways to strengthen the relationship with consumers therefore increasing brand loyalty and making customers less vulnerable to competitive marketing.

Example: Samsung Galaxy S4

When Samsung launched their Galaxy S4 smartphone, their keynote was all about services and hardware specs were left on the sideline. This strategy was a direct reflection of the data gathered from their consumers’ use of the previous model: S3 adopters cared more about the Samsung’s software prowess than the number of cores their devices had. To become what some are calling “the hottest smartphone company on the planet,” Samsung had to rethink their brand and evolve to become what their consumers expected it to be.

Source: http://www.businessinsider.com/how-samsung-became-the-hottest-smartphone-company-on-the-planet-2013-1

Content Marketing Builds Brand Equity

Word of mouse is the new word of mouth. Producing valued content is the best way to get consumer attention. By monitoring real time social media conversation it is possible to target affluent brand advocates and learn what will reinforce the brand image and make the public remember it. Creating a water cooler moment is a science, not a lottery.

Example: House of Cards only on Netflix

When Netflix produced the 13 episodes of House of Cards, the company delved into the information it gathers from its users in order to identify what type of content as well as who would be the lead actor its consumers would pick. Investing millions on the show was not a gamble, but a sound investment.  Since its release February 1st 2013, House of Cards has become the most watched piece of content on the streaming service and has been the first show watched amongst the vast majority of new subscribers.

Source: http://www.salon.com/2013/02/01/how_netflix_is_turning_viewers_into_puppets/

Engaging The Next Generation of Consumers/Brand Advocates Starts Now

In a world where social media is driven by consumers, not businesses, coping with change isn’t the problem. It’s our behavior. Online strategy needs to be tailored to our customers. The strategies to engage baby boomers are not efficient when it comes to engaging millennials. Building trust with customers is fundamental to business success. Observing trends and their evolution is key in optimizing the reach and success of a social marketing campaign among the target.

Example: NASA’S Curiosity

To gather public support in order to keep its government funding, NASA decided to learn about the online behavior of its future brand advocates and turn the launch of the Mars-bound probe Curiosity into an event engaging audiences across all platforms. From hyping and then live streaming the “7 minutes of terror” to posting tweets and broadcasting the new tune from Will.i.am from the surface of the red planet, Curiosity has had the same impact on the public perception of NASA as the Moon landing.

Source: http://www.technewsdaily.com/17274-mars-curiosity-social-media-secrets.html

Dealing With Big Data?

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What Is Inbound Marketing?

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For more than a century, marketing and advertising have been defined by interruptive marketing techniques such as print, radio, and television commercials, cold-calling, sales flyers, and telemarketing.

However, a new era is upon us where the populace is consuming media on their own terms, eschewing commercials, initiating their own search, and embracing social discovery of the products and services they need and want.

It’s no surprise then that marketers are left wondering why it’s getting harder to sell!

Inbound marketing is based on the concept of earning the attention of prospects, making yourself easy to be found, and drawing customers to your website by producing content customers value. These blogs, audio, video, eBooks, eNewsletters, white papers, SEO articles, social media marketing, and other forms of content marketing are considered inbound marketing.

Therefore, the process of Inbound Marketing facilitates and hastens client discovery of your offerings, increases web traffic, generates leads, facilitates sales conversations, and builds loyalty with consumers.

1. Generate more traffic
2. Turn visitors into leads
3. Convert leads to sales
4. Turn customers into repeat higher margin customers
5. Analyze, refine, and repeat

Inbound marketing is especially effective for those businesses with long research cycles and knowledge-based products. In these areas prospects are more likely to get informed and hire those who demonstrate expertise.

In the words of an accomplished marketing professional and new client who found Momentum as a result of our own inbound marketing techniques…
“I need to know enough to know who to hire to get the job done.”

Inbound Marketing will allow you to out maneuver your competition, and be regarded as the expert in your field at the moment of interest.

Let’s Talk Inbound Marketing

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What is a Digital Strategy?

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A well-conceived and properly developed digital strategy is absolutely critical to most every successful marketing plan. When executed, it will leverage all your internet, social, and content marketing initiatives in a way that will generate leads and result in new revenue incredibly fast.

Every business is different. The only common denominator is that all business –regardless of industry – is evolving at an exponential rate. For this reason, it is critical that marketers access the best expertise available to design and create an effective ecosystem that is optimized to deliver the desired results.

The digital ecosystem schematic will illustrate how internet traffic (demand) will be generated and how it is commandeered and routed between web site, blog, audio, video, ebooks, eNewsletters, as well as Facebook, Twitter, LinkedIn, YouTube, and other social sharing platforms.

All internet marketing, social media, and content initiatives must facilitate discovery and inspire social sharing across all appropriate platforms. All content should be shaped specifically for the venue in which it is deployed. And above all, clear rules of engagement must be implemented to avoid public relations disasters.

When working with a good digital agency, it’s not necessary that you have all the answers. Your digital experts will guide you through the process and begin delivering results your business needs and deserves.

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How Associations Can Harness The Power Of Social

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Associations, whether national, regional, or local, are essentially communities. They are comprised of groups of tribes or individuals who are united by shared goals, interests, or preferences. Associations are, by their very nature, social.

This presents a unique and especially prescient opportunity for associations to leverage the power of new social communication, marketing, and media techniques to achieve their goals like never before. Whether they are professional, charitable, trade, political, cultural, or otherwise, associations may need to fulfill multiple mandates: advocacy, awareness, fund raising, education, communicating, lobbying, among others.

Chances are your association’s key initiatives include:

• Communicating with members
• Demonstrating value to the membership
• Advocating on behalf of consumers at large

What Social Can Do

Utilizing social marketing can open a community of engaged advocates, both members and non-members, who are willing to share your message across their respective social networks, generate awareness, and solidify your associations mandate with the public at large. However your association will have to engage with those advocates and leverage the power of social channels effectively. Here’s how.

Three Key Factors In Harnessing Social Channels

1. Be In The Community

Your association needs to be an active participant on all of the obvious networks such as Facebook, Twitter, and LinkedIn. There is no one-size-fits-all solution. This means you need to go where your members are, and they are everywhere.

2. You Need A Plan

Simply signing up for an account on any given social platform does not mean your association has fulfilled its obligation. Social connections via your chosen networks are not obligations but opportunities to engage directly with your members. This direct connection requires a clear plan with regard to infrastructure, integration, and most importantly a set rules of engagement policy. There is nothing more important than a planned and coordinated process for responding to negative comments.

3. Content

Well-crafted and professionally produced text, audio, and video that clearly communicate your organization’s message are core to a great content marketing strategy. Content is the essential asset that will drive readers to your association via online and mobile. Since many associations are in the enviable position of having a business model based on providing information to their members, the raw materials for stellar content is often at their fingertips. Niche by definition, associations that create well crafted, shareable, and SEO friendly content can effectively push their message online.

Harness The Power Of Social Channels

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How to Develop a B2B Content Strategy

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Today’s consumers are like proverbial husbands who refuse to pull over and ask for directions. Folks simply want the instant satisfaction of finding their own way to their destination. Your business is the destination. But can you be found?

This phenomenon has put huge marketing emphasis on the notion of discovery. It’s all the more important because consumers are also increasingly eschewing interruption marketing. No wonder 40% of marketing dollars have been shifted to inbound marketing techniques.

It’s critical that marketers embrace content initiatives and blend them with traditional methods. It’s not a question of whether to move in this direction. It’s a matter of survival.

Getting Started With Creative Content Marketing

1. Get Clear About Your Goals

What do you want to happen as a result of mobilizing a content initiative? Do you need to build awareness for your organization? Are you educating consumers? Or do you want to sell a product or service? If the latter, do you want to incorporate a lead generation component that will deliver prospects into your deal funnel? Setting crystal clear goals will best inform your content strategy.

2. Assess Internal Sources for Content

Most businesses don’t think like media companies unless there is a printing press in the basement or an antenna on the roof. Oftentimes, marketers are surprised to find great raw material sources within the organization. Take inventory. Do you produce or commission proprietary research or industry data? Who within your company has specific expertise, industry cache, or public speaking ability and can they serve as a thought leader for your efforts? These assets are often found right under your nose.

3. Identify External Content Sources

Feeding the content machine requires ready access to external raw material. Assess what is already available from industry associations, co-owned companies, partner organizations, even trade media or publications.

4. Get Help From Content Creation Experts

A medical professional would not all of a sudden feel the need to fix their own car. Likewise a licensed mechanic would never offer a triple bypass with an oil change. Executing a creative content strategy depends on your ability to create engaging, compelling, SEO-optimized… even entertaining content on a regular basis. It’s essential to call on experienced media people who are also marketers in order to deploy content that delivers on all of the above.

5. Develop a Plan and Execute

More than article marketing, web content, or public relations, your content marketing strategy will need to be a highly integrated series of blog posts, audio podcasts, video, white papers, and ebooks – the ultimate mix, of course, will depend on the particular goals of your organization.

Get Started With Content Marketing

A stellar content strategy will flow directly from your goals and will take into consideration all the obstacles that face your business as well as capitalize on specific opportunities in your sector. An optimized approach will facilitate discovery on the part of consumers and imbue your business with credibility as a thought leader in your field.

Businesses that employ inbound marketing and content creation initiatives find it much easier to attract pre-qualified prospects that are predisposed to buy. Finally, as any sales professional will tell you, once value has been established price becomes a secondary or even a non-issue.

Let’s Develop A Content Strategy

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Creating Direct Communication With Potential Investors

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The New Rules For Reaching Retail And Institutional Investors

The key factor behind the bottom-line of any investor relations professional is valuation. The art of effective communication to achieve the highest possible valuation for your company or client is the driving force behind successful, profitable investor relations campaigns.

The internet has fundamentally changed the way in which investor communication is disseminated to investors and potential investors. Early on, the IR section of your company website was a “nice to have” but not a necessary feature. However, in today’s market not only is it expected that your organization maintain an in-depth IR section on your website, governing regulatory bodies now provide guidelines on requirements for those web pages. Communication with investors via your website and the industry standard email subscription newsletter may feel like an effective means for getting out your message but are you effectively harnessing all available channels?

The exponential growth and relatively fast adoption of various social platforms on today’s internet provides IR professionals with an even deeper set of tools to tell their story. You only need to take a look at IR Web Report’s current social media section (click here >) to understand the importance these tools now play in the marketplace. Publicly traded companies are harnessing social channels to communicate with potential investors and shape their brand message. The key to utilizing these essential social channels is a cohesive brand message across all platforms with the understanding that this is a direct connection to your audience; a connection that well exceeds the usual email newsletter approach.

With this direct connection comes a new set of considerations:

1. Cohesion Across Platforms

Across all social platforms, your investors, both retail and institutional need to be viewed as one audience. Retail or institutional, both require the same information. Just as social cannot be the only means for disseminating timely investor information no longer can your website and newsletter be relied upon as the sole means of communication.

2. The Benefits Of Immediacy

Social content pushed through the appropriate channels now places higher than the most meticulously crafted SEO optimized content when searching on Google. Why? Many searches are now based on relevancy and how timely the indexed information is that is being searched for.

3. Shaping Your Message

Monitoring and tracking what is being said about your brand online provides your organization with the ability to engage in conversations that previously occurred beyond your reach. The effective shaping of your corporate message and the governance of a cohesive rules of engagement plan assists in mitigating the inherent risks.

Social media, on all platforms, is no longer a tool solely intended for consumer communication. B2B, HR and now some of the most innovative IR professionals are beginning to appreciate the value in social. We are seeing the emergence of fully socialized businesses in all sectors including those that are publicly traded.

Want to Harness Social For IR?

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Is Your Business About To Get Disrupted?

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And you just don’t see it coming?

The evidence is all around us. The “era of disruption” has arrived. Is your business about to get disrupted?

Change Agents

Apple disrupted the music industry with the invention of the iPod and iTunes store. Amazon disrupted the book business. Legal Zoom disrupted the legal services business. Netflix disrupted the video business. And so on. And so on.

Indeed, disruption is all around us, hiding, lurking, ready to devour its next victim whole – that is, if the inattentive remain unaware.

The velocity of change in consumer consumption is driving evolution in every sector. And, forgive the platitude, but change does indeed breed opportunity.

As a marketing strategist and founder of a technology-driven hybrid-marketing agency, I find our best clients come to us when they begin to feel the very real pain these changes bring on. They see the writing on the wall, they recognize they need to change their perspective on their business, and they are motivated to look at new opportunities through a whole new prism and move forward. That means harnessing the powers of disruption for good, and disrupting their own undertaking before their competition does.

Often our first step is to undertake a comprehensive top-to-bottom brand review. We guide the client through a careful review of all the benefits that their product or service delivers to their customers. Then we ask them what additional services or products they should be delivering in response to specific targeted customer research results. Finally we brainstorm about what they “could” do for customers to solve their needs in a whole new way. Every idea goes on the table – the good, the bad, and downright ugly.

The especially important question we then ask of the client is: What “could” you do for the customers that your competitors simply cannot do because of cost, infrastructure, technology, corporate policy, or just plain lack of imagination.

We invite members from all the functional areas and all levels from within the organization to participate. It is surprising where the best game-changing ideas often come from.

Often, the most simple, revolutionary, and truly disruptive idea is often first met with an overwhelming chorus of “We can’t do that! It’s never been done before.” However, when prompted to view it from the customer’s perspective and assuming all things are equal, the team begins to see the light.

However the road from idea to implementation is often a rocky one and inevitably the business owner must summon the guts, gumption and green to make it happen. But when truly disruptive methods find their mark, competitors are often too far behind the game, too stuck in “that’s-the-way-it’s-always-been” to react before it’s too late. In the meantime, the disruptor has won customer after customer and deal after deal, sometimes recreating the business model within the category.

An example of disruption in practice can be found in the telecom business in our own city of Vancouver. Like most large cities, the local legacy cable company, whom we’ll call “Company A” offers a bundled service of cable television, internet, and home phone delivered via co-axial cable, at a price point of approximately $150 per month. The customer of Company A is responsible for purchasing their own HD receiver/PVR(s) (ranging from $250-$450 per unit). Additional terminal connections are extra. All other equipment, including digital television receiver is available on a monthly rental. The customer agrees to return the rented agreement upon cancellation of the account. There are no contracts.

Meanwhile, “Company B,” a telephone telecommunications company entered the marketplace in just the past few years with a broadband television technology –and the same bundle of services – but with a whole new disruptive philosophy.

Company B asked themselves, “What can we do that Company A cannot, will not, or is unable to do?” The answer was to leverage their technology and provide an array of solutions that had never been offered before, at a compelling price point (around $120 per month), and addressing key issues that have driven Company A’s customers absolutely crazy for years.

Company B turned the existing game rules upside down by:

  • Building their offering on the technical advantage that their bandwidth does not peak and crater like coaxial cable-delivered internet.
  • Providing as many additional components at no cost or with no cash outlay: Not one but two free set-top receiver/PVR boxes, both of which can be controlled and accessed from the other. Providing free phone and internet modem.
  • Including free installation from top to bottom, and basic home network computer and routing set-up and troubleshooting. Eureka!
  • No caps on internet usage (a real issue in Canada)
  • Enacting a customer service policy where the answer is always “yes.”

And finally when the value of the total package and discount incentives were just too good for any right-minded prospective customer to refuse, Company B asked what used to be a dirty question in the industry:

“Given this incredible package value we are delivering for you, will you sign for us for three years under very favorable terms, so that we can justify underwriting the value of all of this equipment and service to you?”

The answer nine times out of ten is an absolute “yes!”

Company B disrupted the local industry. They changed the rules of what was doable and they did it. Now, every day, Company A is losing hundreds of customers to Company B. But Company A is too big, too bureaucratic, and has too much invested in its existing technical infrastructure to want or be able to react to the disruption. And their market leadership is ebbing away day-by-day.

Disruption. It’s the new name of the competitive game.

Are you bold enough to be disruptive too? Or will your business be disrupted by another?

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Sales and Marketing. Why It’s Getting Harder To Sell

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(And what you can do about it)

It’s not your imagination. Businesses of all shapes and sizes are struggling to meet their sales numbers. Something has changed. That something is everything.

You may have noticed by using relationship tools such as LinkedIn that a high percentage of your contacts and acquaintances have changed jobs in the past 24 months.

This unprecedented churn should present opportunity, shouldn’t it? People we know moving to new positions usually opens up new conversations. However, in the post-economic collapse era, these folks are stepping into new roles at diminished salaries with increased responsibilities and fewer monetary resources than ever to get the job done. They are stretched thin. And from a sales perspective this repeat business and referral network is likely underperforming as compared to the past.

Furthermore, in the corner offices, baby boomers are retiring out of senior decision-making roles in growing numbers, ceding that authority to a whole new generation of incumbents who have an entirely different way of cultivating relationships.

The problem is that most consumers are tuning out traditional, interruption-based marketing methods. In fact, cold calls are regarded with utter disdain. The reaction translated is: “How dare you interrupt me with an extraneous sales communication. Do you not understand that my time is precious and I do not have bandwidth to do what I need to do let alone accommodate your need to sell me too?

In short this is why the old sales methods are gone forever. Prospective customers are now choosing to interact with the solution providers they choose, when they want, and on their own terms.

The reason you may be feeling a chilling effect on sales now more than ever is because we have just now reached a tipping point; the point at which a critical mass of customers seem to be exhibiting these traits.

The old way is gone. Now is the time to evolve your sales and marketing processes or continue to feel the increasing pain and isolation of diminishing sales opportunities and new business conversations.

It is time to invest in an inbound marketing approach so you can begin receiving and responding to the needs of qualified prospect’s rather than trying to “smile and dial” or “spray and pray” to little or no avail.

This means developing a plan that exploits the latest and evolving marketing methodologies, including content, search, web, PR, digital, social, advertorial, lead generation, and e-mail marketing. It also means reassessing cold calls, print, mail and other less than desirable practices that are falling on deaf ears and blind eyes.

It may be a rude awakening. But once you have a strong plan in place, the results can be seen quite quickly.

Get expert help to evolve your sales and marketing strategies and watch your numbers rise.

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Building A Winning B2B Marketing Strategy

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Strategy is the backbone of great marketing. However, it’s the marketing strategy that is the most often overlooked or underdeveloped component of many marketing plans. The consequences of poor strategy can amount to wasted resources or, worse, a failed business initiative.

Bottom line: businesses cannot afford not to develop the correct strategy the first time around. A double negative, I know… but it underscores the point!

Good marketers must be part strategist and part tactician.

Setting Goals

Developing a great marketing strategy requires asking tough questions and developing consensus and clarity around goals. This often requires the marketer to serve as referee among all the stakeholders. The process of goal setting should include senior management and the sales and production teams. Clear objectives will allow effective measurement of all the marketing efforts.

Identifying Obstacles

It is said that knowledge is power. By acknowledging potential impediments to success, each potential course of action considered for the strategy can then be conceived proactively to both achieve goals and thwart obstacles. Like killing two proverbial birds with one stone, it’s far more efficient to hit a goal while at the same time navigating a pitfall. Now the strategy is ready to be created, followed by tactics.

Strategy and Tactics

In order to never confuse the two, think of it this way. Strategy is a high level “roadmap for success” that defines the basic courses of action required to arrive at the correct destination – on time and on budget. Whereas, tactics comprise all the specific actions that must be taken and tools to be employed to successfully execute the strategy.

For instance, “develop a creative advertising campaign to sell the unique brand attributes of quick service at low prices” is a strategy item. “Buy a local television schedule, produce a 30-second spot, and deliver creative” are tactics that support the strategy.

Jumping to Conclusions

We all know what happens when one assumes… When developing sound strategy a true marketing pro must resist the urge to jump to conclusions. Every strategy should be unique to every brand, product, competitive situation, and time (within the product life cycle). One should never attempt to prescribe tactics before all inputs have been considered and analyzed.

Creative for Creative’s Sake

The highly creative marketer has an even harder task, and that is to resist the urge to create for creative’s sake. Strategy must drive creative, not the other way around. The fun path or the first creative thought is not often the right one for the brand. This is why the creative brief is so crucial, especially when the strategy must be communicated to the creative team of copywriters, graphic designers, and others who will be responsible for bringing the campaign to life.

Thinking Deeply

Although a Hollywood-created character, “Mad Men’s” Don Draper, Creative Director with Sterling Cooper Draper Pryce, described the creative process this way. He explained that one must think very deeply about the creative problem being solved. If one thinks deeply enough, (focusing on all of the inputs), the answer will come, perhaps when least expected… even while sleeping or in the shower. Allowing the conscious and unconscious brain to deliver the creative answer is a powerful way to ensure that the work is on goal, on strategy, and will deliver the best possible results for the brand, product, or client. Nothing to it, right!?

Winning Marketing Strategy

Building winning strategy is a deliberate process. It’s not always fun or sexy. Nor is it quickly arrived at without proper evaluation of all the desired outcomes. And in the end, great creative always begins with great strategy, not the other way around.

Let’s Talk Marketing Strategy

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