What Is Inbound Marketing?

For more than a century, marketing and advertising have been defined by interruptive marketing techniques such as print, radio, and television commercials, cold-calling, sales flyers, and telemarketing.

However, a new era is upon us where the populace is consuming media on their own terms, eschewing commercials, initiating their own search, and embracing social discovery of the products and services they need and want.

It’s no surprise then that marketers are left wondering why it’s getting harder to sell!

Inbound marketing is based on the concept of earning the attention of prospects, making yourself easy to be found, and drawing customers to your website by producing content customers value. These blogs, audio, video, eBooks, eNewsletters, white papers, SEO articles, social media marketing, and other forms of content marketing are considered inbound marketing.

Therefore, the process of Inbound Marketing facilitates and hastens client discovery of your offerings, increases web traffic, generates leads, facilitates sales conversations, and builds loyalty with consumers.

1. Generate more traffic
2. Turn visitors into leads
3. Convert leads to sales
4. Turn customers into repeat higher margin customers
5. Analyze, refine, and repeat

Inbound marketing is especially effective for those businesses with long research cycles and knowledge-based products. In these areas prospects are more likely to get informed and hire those who demonstrate expertise.

In the words of an accomplished marketing professional and new client who found Momentum as a result of our own inbound marketing techniques…
“I need to know enough to know who to hire to get the job done.”

Inbound Marketing will allow you to out maneuver your competition, and be regarded as the expert in your field at the moment of interest.

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What is a Digital Strategy?

A well-conceived and properly developed digital strategy is absolutely critical to most every successful marketing plan. When executed, it will leverage all your internet, social, and content marketing initiatives in a way that will generate leads and result in new revenue incredibly fast.

Every business is different. The only common denominator is that all business –regardless of industry – is evolving at an exponential rate. For this reason, it is critical that marketers access the best expertise available to design and create an effective ecosystem that is optimized to deliver the desired results.

The digital ecosystem schematic will illustrate how internet traffic (demand) will be generated and how it is commandeered and routed between web site, blog, audio, video, ebooks, eNewsletters, as well as Facebook, Twitter, LinkedIn, YouTube, and other social sharing platforms.

All internet marketing, social media, and content initiatives must facilitate discovery and inspire social sharing across all appropriate platforms. All content should be shaped specifically for the venue in which it is deployed. And above all, clear rules of engagement must be implemented to avoid public relations disasters.

When working with a good digital agency, it’s not necessary that you have all the answers. Your digital experts will guide you through the process and begin delivering results your business needs and deserves.

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How Associations Can Harness The Power Of Social

Associations, whether national, regional, or local, are essentially communities. They are comprised of groups of tribes or individuals who are united by shared goals, interests, or preferences. Associations are, by their very nature, social.

This presents a unique and especially prescient opportunity for associations to leverage the power of new social communication, marketing, and media techniques to achieve their goals like never before. Whether they are professional, charitable, trade, political, cultural, or otherwise, associations may need to fulfill multiple mandates: advocacy, awareness, fund raising, education, communicating, lobbying, among others.

Chances are your association’s key initiatives include:

• Communicating with members
• Demonstrating value to the membership
• Advocating on behalf of consumers at large

What Social Can Do

Utilizing social marketing can open a community of engaged advocates, both members and non-members, who are willing to share your message across their respective social networks, generate awareness, and solidify your associations mandate with the public at large. However your association will have to engage with those advocates and leverage the power of social channels effectively. Here’s how.

Three Key Factors In Harnessing Social Channels

1. Be In The Community

Your association needs to be an active participant on all of the obvious networks such as Facebook, Twitter, and LinkedIn. There is no one-size-fits-all solution. This means you need to go where your members are, and they are everywhere.

2. You Need A Plan

Simply signing up for an account on any given social platform does not mean your association has fulfilled its obligation. Social connections via your chosen networks are not obligations but opportunities to engage directly with your members. This direct connection requires a clear plan with regard to infrastructure, integration, and most importantly a set rules of engagement policy. There is nothing more important than a planned and coordinated process for responding to negative comments.

3. Content

Well-crafted and professionally produced text, audio, and video that clearly communicate your organization’s message are core to a great content marketing strategy. Content is the essential asset that will drive readers to your association via online and mobile. Since many associations are in the enviable position of having a business model based on providing information to their members, the raw materials for stellar content is often at their fingertips. Niche by definition, associations that create well crafted, shareable, and SEO friendly content can effectively push their message online.

Harness The Power Of Social Channels

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How to Develop a B2B Content Strategy

Today’s consumers are like proverbial husbands who refuse to pull over and ask for directions. Folks simply want the instant satisfaction of finding their own way to their destination. Your business is the destination. But can you be found?

This phenomenon has put huge marketing emphasis on the notion of discovery. It’s all the more important because consumers are also increasingly eschewing interruption marketing. No wonder 40% of marketing dollars have been shifted to inbound marketing techniques.

It’s critical that marketers embrace content initiatives and blend them with traditional methods. It’s not a question of whether to move in this direction. It’s a matter of survival.

Getting Started With Creative Content Marketing

1. Get Clear About Your Goals

What do you want to happen as a result of mobilizing a content initiative? Do you need to build awareness for your organization? Are you educating consumers? Or do you want to sell a product or service? If the latter, do you want to incorporate a lead generation component that will deliver prospects into your deal funnel? Setting crystal clear goals will best inform your content strategy.

2. Assess Internal Sources for Content

Most businesses don’t think like media companies unless there is a printing press in the basement or an antenna on the roof. Oftentimes, marketers are surprised to find great raw material sources within the organization. Take inventory. Do you produce or commission proprietary research or industry data? Who within your company has specific expertise, industry cache, or public speaking ability and can they serve as a thought leader for your efforts? These assets are often found right under your nose.

3. Identify External Content Sources

Feeding the content machine requires ready access to external raw material. Assess what is already available from industry associations, co-owned companies, partner organizations, even trade media or publications.

4. Get Help From Content Creation Experts

A medical professional would not all of a sudden feel the need to fix their own car. Likewise a licensed mechanic would never offer a triple bypass with an oil change. Executing a creative content strategy depends on your ability to create engaging, compelling, SEO-optimized… even entertaining content on a regular basis. It’s essential to call on experienced media people who are also marketers in order to deploy content that delivers on all of the above.

5. Develop a Plan and Execute

More than article marketing, web content, or public relations, your content marketing strategy will need to be a highly integrated series of blog posts, audio podcasts, video, white papers, and ebooks – the ultimate mix, of course, will depend on the particular goals of your organization.

Get Started With Content Marketing

A stellar content strategy will flow directly from your goals and will take into consideration all the obstacles that face your business as well as capitalize on specific opportunities in your sector. An optimized approach will facilitate discovery on the part of consumers and imbue your business with credibility as a thought leader in your field.

Businesses that employ inbound marketing and content creation initiatives find it much easier to attract pre-qualified prospects that are predisposed to buy. Finally, as any sales professional will tell you, once value has been established price becomes a secondary or even a non-issue.

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Building A Winning B2B Marketing Strategy

Strategy is the backbone of great marketing. However, it’s the marketing strategy that is the most often overlooked or underdeveloped component of many marketing plans. The consequences of poor strategy can amount to wasted resources or, worse, a failed business initiative.

Bottom line: businesses cannot afford not to develop the correct strategy the first time around. A double negative, I know… but it underscores the point!

Good marketers must be part strategist and part tactician.

Setting Goals

Developing a great marketing strategy requires asking tough questions and developing consensus and clarity around goals. This often requires the marketer to serve as referee among all the stakeholders. The process of goal setting should include senior management and the sales and production teams. Clear objectives will allow effective measurement of all the marketing efforts.

Identifying Obstacles

It is said that knowledge is power. By acknowledging potential impediments to success, each potential course of action considered for the strategy can then be conceived proactively to both achieve goals and thwart obstacles. Like killing two proverbial birds with one stone, it’s far more efficient to hit a goal while at the same time navigating a pitfall. Now the strategy is ready to be created, followed by tactics.

Strategy and Tactics

In order to never confuse the two, think of it this way. Strategy is a high level “roadmap for success” that defines the basic courses of action required to arrive at the correct destination – on time and on budget. Whereas, tactics comprise all the specific actions that must be taken and tools to be employed to successfully execute the strategy.

For instance, “develop a creative advertising campaign to sell the unique brand attributes of quick service at low prices” is a strategy item. “Buy a local television schedule, produce a 30-second spot, and deliver creative” are tactics that support the strategy.

Jumping to Conclusions

We all know what happens when one assumes… When developing sound strategy a true marketing pro must resist the urge to jump to conclusions. Every strategy should be unique to every brand, product, competitive situation, and time (within the product life cycle). One should never attempt to prescribe tactics before all inputs have been considered and analyzed.

Creative for Creative’s Sake

The highly creative marketer has an even harder task, and that is to resist the urge to create for creative’s sake. Strategy must drive creative, not the other way around. The fun path or the first creative thought is not often the right one for the brand. This is why the creative brief is so crucial, especially when the strategy must be communicated to the creative team of copywriters, graphic designers, and others who will be responsible for bringing the campaign to life.

Thinking Deeply

Although a Hollywood-created character, “Mad Men’s” Don Draper, Creative Director with Sterling Cooper Draper Pryce, described the creative process this way. He explained that one must think very deeply about the creative problem being solved. If one thinks deeply enough, (focusing on all of the inputs), the answer will come, perhaps when least expected… even while sleeping or in the shower. Allowing the conscious and unconscious brain to deliver the creative answer is a powerful way to ensure that the work is on goal, on strategy, and will deliver the best possible results for the brand, product, or client. Nothing to it, right!?

Winning Marketing Strategy

Building winning strategy is a deliberate process. It’s not always fun or sexy. Nor is it quickly arrived at without proper evaluation of all the desired outcomes. And in the end, great creative always begins with great strategy, not the other way around.

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MomentumCurator – Clarity. Focus. Context. Content Curation.

At Momentum, we make it our business to keep on top of the latest developments in marketing and media. Then we share the best links, and our own insights, with our clients as a courtesy to help them grow their businesses. The feedback has been extremely positive. It started as an eNewsletter. Now, as with all things, it is evolving and we’re giving it a name.

Introducing – Momentum | Curator.

“Content curation” is a trending topic in marketing and media. It has come to represent the process of carefully researching, sifting, selecting, and sharing of content with others. Much the same way as a museum curator acquires and displays objects of relevance or an art collector selects and interprets artwork, a modern day content curator chooses and showcases material that is relevant to a particular tribe of users with specific preferences.

We know that our followers want to cut down their search for good reading on marketing and media. They want to understand how changing technology, techniques, and consumer consumption impacts their businesses. We are content curators for our own constituents!

Incredible mass appeal content curation tools are already at our fingertips – Flipboard, Zite, Google Currents, among others. These tools exist for one fundamental reason. In the context of our busy lives it has become a herculean task – nay, an almost impossible one – to navigate the sheer scale and depth of information that is relevant to one specific area of interest.

When we plug-in every morning, we conjure up an image of our clients starting their day – looking for solutions for their business challenges and opportunities. We don’t just blog and tweet about building brands and creating content. We do it every day. That’s why it’s only natural that Momentum is the curator that puts a carefully crafted collection of industry news and insights in our client inboxes and social feeds. We are their thought partners.

It is our absolute privilege and passion to provide much needed and highly valued clarity, focus, and context. We’d like to do it for you too.

Get your complimentary Momentum | Curator subscription now.

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What Happened To Kashi Could Happen To Your Brand

…if it stands for something you can’t stand behind.

The image appearing on social feeds across the globe is one that is still hard to erase.

The shock is still palpable to masses of Kashi cereal lovers, including myself, who woke up over the past few months to the fact that the all “natural” breakfast food they loved and trusted was found by the USDA to contain genetically modified soy, and that certain grains contained pesticides that are known carcinogens and hormone disruptors.

Undoubtedly consumers everywhere need to wake up to how our food is grown and processed and to take responsibility for what we put on our family’s tables. That’s a matter for another article.

But, from a marketing perspective, why was there such a massive consumer backlash on social media?

Kelloggs – the corporate parent of Kashi – maintained it did nothing wrong. Finally, on Facebook, they blamed food supply and then the USDA for not regulating the term “natural.”

Kashi clearly missed the point. They did not understand and value the true connection they had enjoyed with consumers all this time.

Consumers felt betrayed because they believed Kashi shared their values. The products were being marketed as “natural” at a premium price point ($5-$8.00) through reputable health food and organic retailers. Health professionals touted the benefits of switching to Kashi cereals to their patients. Friends told their friends, and so on. Kashi was a company you could trust to help you live a healthier life.

Instead of understanding the power of this connection with their followers, Kashi remained silent for days. When they did speak, Kashi went on the defensive and denied wrongdoing instead of taking responsibility in a head-on approach crisis as a “partner in nutrition.”

Kashi missed a priceless opportunity to share the values – even in a time of crisis- with the one group of people with whom they had an opportunity to build consensus; people who are relatively aware of and are concerned about the presence of unhealthy ingredients in the food chain; people who were already putting money where their mouths are.

What can be learned: It is so important to take stock in what makes your brand tick. Are you fortunate enough to share certain beliefs with those who use your product? Do you fully appreciate how your consumers view your brand? Does your brand live up to its actual or perceived brand promise? Have you reviewed every aspect of your operation to ensure all the elements are in alignment and you can stand behind what you stand for? And are you prepared with a proper social media crisis plan when the unthinkable happens?

If you answered “no” to any of the afore mentioned questions, you had better get ready or risk getting “Kashi-ed!”

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